These Terms of Service ("Terms") govern your access to and use of the website, software, and services provided by Emotional Well-Being LLC ("Emotional Well-Being," "we," "us," or "our"). By accessing our Website or engaging our services, you agree to these Terms.
1. Description of Services
Emotional Well-Being provides custom software engineering services, including patient scheduling and intake, telehealth, clinical documentation, insurance billing and claims, outcome tracking, and multi-provider reporting, specifically tailored for mental health and wellness clinics. The exact scope of any engagement is defined in a separate Master Services Agreement (MSA) or Statement of Work (SOW).
2. Acceptance of Terms
By accessing or using our Website or services, you agree to be bound by these Terms and our Privacy Policy.
3. Intellectual Property
Upon full payment of all undisputed fees for a project, Emotional Well-Being assigns to the client all rights, title, and interest in the custom code and platform developed specifically for that client. Emotional Well-Being retains ownership of pre-existing code libraries and reusable middleware used across multiple client projects, and grants the client a perpetual, royalty-free license to use those components within their delivered platform.
4. Client Responsibilities
Clients are responsible for providing timely access to scheduling, clinical, and billing data required to complete the engagement, and for maintaining their own compliance obligations under HIPAA and applicable state licensing law. Delays caused by the client may result in adjusted timelines or additional fees.
5. Fees and Payment
Fees for services are set out in the applicable SOW and billed according to the milestone structure described in that agreement. Late payments may result in a pause of active work until the account is current.
6. Limitation of Liability
To the fullest extent permitted by law, Emotional Well-Being shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services. Our software supports clinical documentation and billing workflows but does not substitute for a clinician's independent professional judgment.
7. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions.
Contact Information
Questions about these Terms should be sent to hello@emotionalwellbeing.us or Emotional Well-Being LLC, 470 Citi Centre St #1047, Winter Haven, FL 33880.